No, only the bus driver’s name and photo are shown in the application.

No, interschool bus routes like ARL and HCC are considered shuttles in the Zum app. Only routes between the student’s bus stop and home school are shown. 

HCPSS shares information with Zum to allow them to provide services to students and families. The data shared with Zum under a Student Data Sharing Agreement includes the following: student ID number, first and last name, date of birth, school, grade, enrollment dates, home address, primary and secondary information for parents/guardians including phone numbers and email addresses to allow app logins, and whether or not a student is receiving special education services.

HCPSS parents/guardians are unable to make changes to the route in the app. Please contact the HCPSS Office of Student Transportation to share any concerns and they will collaborate with Zum to make any route adjustments if needed. 

Specific bus stop details can be accessed online via the HCPSS Transportation webpage or by signing in to HCPSS Connect Synergy and selecting More Options and then Homeroom / Transportation / POS.

Parents/guardians listed on their child’s record in Family File in HCPSS Connect are able to log in to the Zum app using their mobile phone number or email address. The app requires parents/guardians to verify their access by entering the one-time code sent to their device. Your child or family member may download the app and enter the parent/guardian phone number or email, as well as the one-time code, to have access to view the same bus information.  

Only HCPSS families who receive special education services that involve an at-home pick-up should cancel a ride. Please note: You MUST notify your child’s school if your child is not going to attend classes. 

Follow these steps to cancel the current week’s ride(s)using the Zum App: 

To start using the Zum app, please follow these instructions: 

Meal payments may be made via credit card using the LINQ Connect portal. On-site payments and prepayments may be made using cash or check.

Please note that daily meal prices can be found online.

Students from households that meet federal income guidelines are eligible to receive free or reduced-price meals. Details on Free and Reduced Meals are available online.

MySchoolBucks meal balances were automatically transferred to LINQ Connect.

Parents/guardians can create an account to make online payments to their child’s meal account, monitor their child’s account, schedule automatic recurring payments, set up low balance alerts, submit a Free and Reduced Meals program application, and more.

If your child had a balance at the end of the 2022-2023 school year, when you add your child to your profile, that meal balance will be displayed.