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HCPSS Help for Students & Families

Students and families can find answers to frequently asked questions in the categories below. Additional questions may be directed to your school or emailed to publicinfo@hcpss.org.

The HCPSS Staff Help site can be accessed at https://staff-help.hcpss.org/.

  • 2023 Summer Programs

  • 2023-2024 School Year

  • 2023-2024 School Year: School Start Times

  • 2023-2024 School Year: Transportation & Requests

  • Academics

  • Athletics

  • Board of Education

  • Calendar and Operating Status

  • Canvas

  • Community Schools

  • COVID-19 Health & Safety

  • COVID-19 Testing (HCPSS Program)

  • Digital Education

  • Evening Programs

  • Food Services

  • Food Services - Free and Reduced Meals

  • General FAQs

  • Grades, Assignments, and Testing

  • HCPSS Connect

  • Health & Safety

  • High School

  • High School Seniors

  • Home and Hospital Teaching Program

  • Inclement Weather Asynchronous Instruction

  • Language Supports

  • LGBTQIA+

  • Safety and Security

  • School Attendance Areas

  • School Attendance Areas - Redistricting (General)

  • School Attendance Areas - Redistricting for 2023-2024

  • School-Based Mental Health Services

  • Special Education

  • Student Enrollment and Withdrawal

  • Student Reassignment

  • Technology and Devices

  • Transportation (General)

  • Transportation - Zum Services

  • Use of School Facilities

Featured Questions

  • What is changing with school start times on Wednesday, Sept. 20?
  • How do I enroll my child for the 2023-2024 school year?
  • Where is my/my child's bus stop?
  • How do parents/guardians download and use the Zum app?
  • Will students be given HCPSS-issued laptops and do they bring them to school each day?

Recently Added Questions

  • Is there a mobile Canvas app available?
  • Are there any HCPSS Connect training and informational materials are available to me?
  • Whom do I contact if I experience login issues with HCPSS Connect?
  • Where should I go for help completing my Family File if I encounter any challenges?
  • Will last year’s information automatically transfer to this year’s Family File?
Howard County Public School System
10910 Clarksville Pike
Ellicott City, MD 21042
Main Phone: (410) 313-6600

Staff Directory | Inclusivity & Accessibility