What supports are in place to support my student during this transition to a bus?

School administrators, teachers, paraeducators, behavior specialists, social workers, school counselors, and other central support staff (e.g., instructional facilitators, resource teachers) specifically assigned to your school are available along with other resources (e.g., social story template, ideas for language/activities) to assist your student during this transition.

Who should I contact if I have additional questions about the midday RECC and Pre-K transition from vans to buses?

For questions about your bus route, please contact your Bus Area Manager.

For questions about behavioral needs related to transportation, please contact Kraig Nussbaum, Transportation Specialist, in the Office of Student Transportation.

To request a meeting with your IEP team, reach out to your child’s special education case manager.

Why does the Zum app show my child’s bus departing school after dismissal but does not display as delayed?

Afternoon bus routes do not begin as soon as soon as schools dismiss. Buses normally depart schools within seven minutes of the end of the school day to allow time for students to exit the building and board the buses. For example, if an elementary school day ends at 3:55 p.m., the bus is not expected to begin its route until 4:02 p.m., which is considered an on-time departure for that bus.