If the concern is regarding the school principal, you are encouraged to address concern directly with the principal via the informal process. If you are not willing to, or are not comfortable discussing your concern with the principal, you may indicate that in the Formal Concern Form and it will go directly to the applicable Director of Schools.

The start of an investigation regarding a formal concern begins with a signed form with Part I completed. The timeline for a formal concern begins on the date when the form is received by the school or office to which it has been directed. The formal process has the following time requirements:

It is the prerogative of any stakeholder to contact the Board of Education, Superintendent, or HCPSS leader; however, it is important to direct the concern to the person who is most directly involved with the situation. Not following the formal concern process identified may delay the review and resolution of your concern. 

To ensure proper processes are adhered to and to ensure timely resolution, parents/guardians are encouraged to follow the HCPSS formal concern process, as outlined online.

Once you document your concern via the Formal Concern Form, you are essentially filing a formal complaint. This step documents and initiates a defined process for resolving the concern, as described online.

There are two ways to report a concern: 

A concern is a matter of interest or importance that a parent feels is not being addressed satisfactorily. Concerns may fall into various categories, including but not limited to the following examples:

Policy 6010, Standards IIIA reads: The Board will consider school attendance area adjustments whenever one or more of the following conditions exist:

The new Turf Valley elementary school planned for the northern area of the county has been postponed and is off the current Capital Budget’s 10-year Long Range Master Plan.