How can I/my child access the online resources needed for distance learning?

Students will mainly need to access Canvas, Google Meet and G Suite. All three are readily available by going to HCPSS.me. Also included at hcpss.me are links to Clever, through which students can access a number of additional resources, Account Self-Service, and guides to commonly used resources. To access some guides, students will need to log in to Canvas using their account credentials.

What should I do if I don’t remember my password? What if I am having trouble logging in?

HCPSS offers Account Self-Service for staff and students to reset their passwords and manage their accounts. Self-Service offers users the ability to complete a password reset, retrieve a forgotten username, and more. Instructions for retrieving account credentials are available online. Account Self-Service can be accessed via hcpss.me.

How can I/my child participate in distance learning if we don’t have internet access at home?

Any family without access to the internet should notify the school system using the directions below. HCPSS is working with the Bright Minds Foundation and Comcast to support families who may be eligible to participate in the Comcast Internet Essentials program. Additionally, HCPSS will prioritize distribution of a limited number of hot spots to families who cannot obtain access to the internet.

We don’t own a computer. How can I/my child participate in continuity of learning?

The HCPSS Continuity of Learning model engages students in teacher-supported and teacher-directed distance learning. Of utmost concern is equitable access to devices by all our 59,000 students. Students will need access to a device (laptop, computer tablet or mobile device) that can connect to the internet. Families who need to borrow a device for student learning may submit a new or updated request via HCPSS Connect.