Who receives bus transportation from Zum? How do I get in touch with the Zum Support Team? How do parents/guardians download and use the Zum app? Do I need to grant the Zum app permission to use my location? How do I cancel a ride or notify Zum of a future ride cancellation? How can my child or another family member log in to the Zum app? How do I change the pick-up/drop-off address or ride schedule? What personal information is contained in the Zum app and is the information secure? Are ARL and HCC buses shown in the Zum app? Are bus numbers shown in the Zum app? Why does the Zum app show my child’s bus departing school after dismissal but does not display as delayed? Why does the Zum app have the “Carpool Invites” notification type turned on? Will parents/guardians know which driver is going to transport their child?
