Subsections Family File Related FAQs: Canvas, Technology and Devices What is HCPSS Connect? Where and how do I log in to HCPSS Connect? What is my HCPSS Connect parent/guardian username? What is/What if I forgot my HCPSS Connect password? What does "account disabled" mean? Who can I contact if I experience issues with HCPSS Connect? How can I update the information displayed when I log in to HCPSS Connect? Are there any HCPSS Connect training and informational materials are available to me? Why is my "More Options" page in HCPSS Connect blank? Why isn't Family File showing in "More Options" in HCPSS Connect? Why won't Athletic Registration or other pages under “More Options” in HCPSS Connect open? What is Synergy? How can I sign up for HCPSS Connect Synergy Aggregate or Total Grade Notification? How can I access my child’s report cards online?