What if an HCPSS-issued device is lost or stolen?

If a device should be lost or stolen, families should report the incident to their student’s school as soon as possible, and be ready to include details such as date and time of incident, last known location of the device, and a copy of a police report, if applicable.

Lost and stolen devices and power adapters are not part of the one-time forgiveness and families may be charged at the reduced-tier rates. Full details are available online.