What happens if I/my child has a connectivity or other issue logging on to class?

Note: This help topic is out of date and currently archived.

We recognize there may be times the applications HCPSS is using for virtual learning may not work as anticipated. This may be due to the nationwide increase in demand on these services or an issue with your local internet provider. HCPSS teachers will be understanding and flexible if interruptions to technology services cause delays in assignment submissions and missed virtual learning sessions.

Additionally, if there is a power outage or other situation out of the student’s control that would prevent them from completing an assignment, the student or parent/guardian should contact the teacher as soon as possible to alert them to the issue and determine if the due date can be extended.

More information is available online.