How do I return a borrowed Chromebook?

Update: May 28, 2021

Only students leaving the school system after the current 2020-2021 school year—including those unenrolling or graduating—must return their assigned HCPSS technology devices, including laptops, Chromebooks, etc. Hot spots need to be returned only if the family does not have other children who will be enrolled for the 2021-2022 school year. 

Students who will remain in HCPSS schools for the upcoming 2021-2022 school year may continue to borrow HCPSS technology devices over the summer. Families are encouraged to review the HCPSS Chromebook Care guidelines with their students to ensure that devices are taken care of.

Families returning HCPSS technology devices can log in to HCPSS Connect to ensure they are returning the correct device. 

  1. Log in to HCPSS Connect Synergy using parent/guardian credentials
  2. Select More Options from the left navigation.
  3. Select Student Technology from the list displayed in the center of the screen.
  4. Compare the asset tag number that appears on a sticker on the device with the words “Property of HCPSS Inventory” to the one displayed on the Inventory List table.
    1. Check all devices in the household and ensure the correct devices are returned to the appropriate school locations.
    2. If the asset tag number listed in HCPSS Connect does not match any of the devices in the household, let staff know when the device is being returned so that the data can be updated appropriately and the device can be unassigned.  

Please note, schools will communicate with families who have students unenrolling the procedures for the return of HCPSS property, including technology devices.

Families who are returning for the next school year but do not wish to keep their HCPSS technology devices over the summer may return them to their school or a Technology Support Center