Only students leaving the school system must return a device. All other students who have been provided with a Chromebook may continue to borrow a device for the 2020-2021 school year.
Students/Families who are having trouble with HCPSS applications or devices should contact their child’s school for assistance following the procedures shared by their school. Staff will attempt to resolve any issues remotely but may direct families to exchange their student’s Chromebook for a new device.
The HCPSS Logistics Center is now closed for device exchanges/returns. Devices may be exchanged or returned at any of the following Technology Support Centers:
- Old Bushy Park Elementary School, Room E2 (door to the left of the front entrance), 2690 Route 97, Glenwood (Building is between Glenwood Middle School and Bushy Park Elementary School)
- Applications Research Laboratory (ARL), Room B37 (door to the right of the front entrance), 10920 Clarksville Pike
- Ascend One HCPSS Conference Center, Patuxent Room (door to the left just inside first set of doors), 8930 Stanford Blvd., Columbia (Please park behind the building and look for the HCPSS entry)
Hours of operation are Monday, Wednesday and Friday from 7:30 a.m.-12:30 p.m., and Tuesday and Thursday from 2-5 p.m. Please note that Technology Support Centers are closed any day that HCPSS offices are closed.