What is a formal concern?

A concern is a matter of interest or importance that a parent feels is not being addressed satisfactorily. Concerns may fall into various categories, including but not limited to the following examples:

  • HCPSS Employee: An employee fails to respond to a parent’s communication in a timely manner.
  • Course Placement: A teacher denies a parent request for a course/class change for a student.
  • Policy Violation: An HCPSS employee fails to abide by a school system policy.
  • Homework: A parent is concerned about the amount of homework assigned to their child.
  • Grades: A parent disagrees with a teacher about a grade that was assigned.

Details on the HCPSS formal concern process are available online.