Any time of year, HCPSS provides phone referral services for families with questions and concerns related to school matters. Parents may call the International Call Center and leave messages in their native language.
Additional information in Spanish, Korean, Chinese and Chin can be found online.
Regarding COVID-related information, the HCPSS website is updated regularly with new information and remains the repository of all information related to HCPSS’ coronavirus response. Many of the most important documents and resources have been translated.
While the volume and frequency of updates precludes HCPSS’ ability to translate all information posted to the website, staff have implemented an engagement strategy that assists students and families through individual direct contact to provide information in a timely and understandable format. International liaisons, Pupil Personnel Workers (PPWs), and other staff members regularly call families to answer questions and provide important information related to instruction and learning. Additionally, HCPSS staff members who are fluent in languages other than English have been leveraged to support our efforts to provide one-on-one outreach to families.
More information on HCPSS language supports can be found online.