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Will I receive reimbursement for field trips we paid for and that were canceled due to the COVID school closures?

Note: This help topic is out of date and currently archived.

Since the initial closure beginning March 16, 2020 and subsequent decision to cancel all field trips for the remainder of the school year, HCPSS staff has been working with our vendors to attempt to secure refunds for canceled field trips. We want to ensure that we get as much refunded back as possible so those funds can be refunded to our families.

School staff are currently processing refunds to families for any funds returned by the vendor. These refunds will be processed before June 30, 2020. Please note:

  • If your school obtained a full refund from the vendor, the school will issue a full refund check to the family. If the vendor provided only a partial refund, the school will issue a partial refund check to the family.
  • Refund checks will be mailed to families.
  • Some payments had not yet been deposited at the time schools were closed on March 16.
    • If the vendor has assured a full refund, the school will void the check and notify the family.
    • If the vendor will provide only a partial, or no refund, the school will first process all outstanding payments. If and when a partial refund has been received from the vendor, the school will issue partial refund checks to families as soon as is practical.

As stated on the field trip permission forms, HCPSS is not responsible for any financial loss related to the cancelation of a field trip. HCPSS cannot provide refunds for field trip fees that have not been refunded by the third party vendors to HCPSS. There is no guarantee that all vendors will provide reimbursement, however, HCPSS staff is doing everything possible to obtain refunds.

We ask for your continued patience as staff continue to work through this process. If you have any questions or concerns specific to your child’s field trip, please email your principal.